Refund policy
All Sales Are Final
All purchases made through Eagle Formal of Chester Springs are final sale.
- We do not accept returns, exchanges, or refunds on purchased merchandise, including requests based on size, color, fit, change of mind, event cancellation, or finding another dress.
Because formalwear sizing can vary by designer and style, customers are responsible for reviewing the applicable designer size chart and selecting the appropriate size before placing an order.
Please Review Your Order Carefully
Before completing your purchase, please verify:
- Style number
- Color
- Size
- Quantity
- Shipping or pickup selection
- Shipping address
If you have questions about sizing, color, availability, or whether a dress will meet your needs, please contact Eagle Formal before placing your order.
Damaged or Incorrect Merchandise
If you receive an item that is damaged or different from what you ordered, please contact Eagle Formal promptly after delivery.
Please retain the merchandise, tags, packaging, and shipping materials while we review the issue.
If Eagle Formal determines that an item was shipped incorrectly or arrived with a qualifying defect, we will work with you to determine the appropriate resolution.
Order Changes and Cancellations
Once an order has been submitted, we cannot guarantee that it can be changed or canceled.
If you notice an error immediately after placing your order, please contact us as soon as possible. We will make every effort to help before the order is processed or shipped, but changes and cancellations are not guaranteed.
Questions Before Ordering?
We want you to feel confident before completing your purchase.
If you have questions about sizing, fit, color, availability, shipping, or pickup, please contact us before ordering.
Eagle Formal of Chester Springs
350 Simpson Drive (behind Starbucks)
Chester Springs, Pennsylvania
(610) 321-9655
